Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to Chachabet Casino. We value your privacy and are committed to protecting your personal data. In this privacy policy, we explain how we collect, use, and protect your data when you use our website and services.

2. Data we collect

When you use our services, we may collect the following data:

• Personal identification data: Name, date of birth, address, email address, and phone number.
• Financial data: Information about your deposits, withdrawals, and your chosen payment methods (we do not store full credit card numbers).
• Technical data: Your IP address, browser type, operating system, and information about how you use our website (via cookies).
• Verification data: Copies of identity documents or proof of address for our KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations.

3. How we use your data

Your data is used for the following purposes:

• To create and manage your account.
• To process your deposits and withdrawals.
• To comply with legal obligations regarding gambling and to prevent fraud and money laundering.
• To provide customer support and answer your questions.
• For marketing purposes, such as sending promotions and offers (only if you have given your consent).

4. Sharing of data

We never sell your data to third parties. We may, however, share your data with trusted partners who help us provide our services, such as:

• Payment providers for processing transactions.
• Software providers for offering the games.
• Regulatory authorities (such as the Gaming Authority) if required by law.

5. Data security

Chachabet uses advanced security measures, including 256-bit SSL encryption, to protect your personal and financial information against unauthorized access, loss, or theft.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Have your data corrected or updated.
• Request deletion of your data (right to be forgotten), provided this does not conflict with our legal retention obligations.
• Withdraw your consent for marketing communication at any time.

7. Contact

If you have questions or comments about this privacy policy or how we handle your data, please contact our Data Protection Officer via our live chat or send an email to [email protected].